Tribunal Assistant Launch Recruitment Pty Ltd location Sydney. $39 - $42 per hour + super.

Purpose of the role Tribunal Assistants provide administrative and hearing support to Tribunal members and client service to users of the Tribunal’s services, such as applicants and their representatives

Key responsibilities administrative assistance Provide administrative assistance in the management of cases, including processing correspondence. Operate the Tribunal’s computerised case management systems and use Microsoft Office applications.

Hearing support Support Tribunal hearings including by providing preliminary information to participants, facilitating oaths and affirmations, and operating telephone, video conferencing and recording technology. User engagement: Liaise with parties or their representatives in relation to cases before the Tribunal and provide accurate procedural information. Undertake general front of house receptionist duties.

Required capabilities and experience ability to acquire and maintain a general working knowledge of the functions, practices and procedures of the Tribunal. Ability to liaise effectively with registry clients, including Tribunal members, other staff, parties to applications and their representatives with sensitivity, tact and awareness of different client needs.

Good verbal and written communication skills. Ability to develop productive relationships and work collaboratively in a team environment. Capacity to use computer-based information systems and Microsoft office applications. Experience in or aptitude for working in a legal environment. Must have Australian Citizenship.