Trade Counter Assistant Delivery Driver Richmond

at Reece Group
Published June 30, 2025
Location Richmond, Australia
Category Customer Service  
Job Type Full-time  

Description

Trade Counter Assistant/ Delivery Driver - Richmond
About Reece HVAC

We keep it cool (and warm)

At Reece HVAC, we've got you covered all year long, whether you need heating in the winter or cooling in the summer. We offer a wide range of top-quality products from reputable brands, including mechanical services, air conditioning, spare parts, and heating & cooling solutions.

About the role

As part of the HVAC team in Richmond, you’ll help builders and other tradespeople access the products they need for their projects, as well as other tasks that keep customers happy and the branch running smoothly.

Your day-to-day

At typical day will involve:

Providing customer service and information about products
Providing quotes both in person and over the phone
Undertaking pick packing and stock control activities
Helping keep the branch tidy and safe
Making occasional deliveries to customers using a company vehicle
We’d love to hear from you if you’re someone who:

Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
Can pick orders, maintain shop floor displays and ensure information provided is accurate
Can use a computer and is happy to learn new systems
Has a clean valid driver’s licence and is open to working various shifts, including weekends
Wants to develop their career - either locally, within our network or head office
Our perks and benefits:

Performance based bonuses
Paid annual leave
Continuous learning and development programs to support your career goals
Generous discounts for those looking to renovate their bathroom or kitchen
Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
Paid parental leave
What happens next!

After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.

Please check your junk or spam folder if you don't see the invitation in your inbox.