Telephone Receptionist
Published | October 25, 2022 |
Location | Melbourne, Australia |
Category | Admin and Clerical |
Job Type | Full-time |
Description
Telephone Receptionist Private Advertiser location Melbourne.
We are a medium-sized business seeking a Telephone & Sales Call Centre staff member to help us make appointments, promote our services and make sales calls. This is an entry to beginner level reception position and training will be provided.
We're looking for a personable, enthusiastic, friendly and adaptive person with sales skills to join our team. Located in the heart of Melbourne's CBD. Full-time work is available. People skills and charm and a natural ability to help are a integral to telephone success
Problem solving skills and friendly attitude and willing to learn -full training will be given. Our staff are special happy people who will help our customers with their enquiries. We are particularly looking for someone that can is available on a combination (not necessarily all) of the following times Monday evening, Tuesday evening, Thursday evening, Saturday evening, Friday Evening, Please note we are also hiring for day time.
Main Job Tasks and responsibilities answer telephone, screen and direct calls. Schedule appointments & Maintain appointment diary either manually or electronically. Take and relay messages, Provide information to callers & Deal with queries from customers.
Sell our services over the phone to new and returning customers. Monitor visitor access. Tidy and maintain the reception area. Education and experience any relevant work experience performing similar duties. Ability to manage a multi-line telephone. Ability to manage a busy appointment calendar.
Experience with emails via mobile device highly regarded. Experience with sales highly regarded. Key Competencies. Verbal communication skills. Organizing and planning. Attention to detail. Reliability & Initiative. Tact, discretion and confidentially. Easy-going nature. Very cheerful.