The role provides leadership and direction to evolution of the Email platform. It involves ensuring alignment with Telstra’s strategic goals as well as Product requirements. It also entails making technology assessment and strategic investment recommendations based future trends. This role will be pivotal in the successful delivery of enhanced Email products.
Job Description
The Opportunity

This is a rare opportunity to own the architectural roadmap of Telstra’s Email platform, critical to customer connectivity and satisfaction. You'll be collaborating across technical and strategic teams to deliver scalable, resilient, and future-ready infrastructure. Whether it's integrating new technologies, shaping vendor relationships, or driving platform excellence, you'll be at the centre of Telstra’s technology innovation.

What You Will Do

Design and lead deployment of complex email systems and network technologies

Translate customer and regulatory requirements into scalable and cost-effective solutions

Drive the automation, orchestration, and integration of Telstra’s email platforms

Evaluate vendor capabilities and contribute to strategic selection and delivery alignment

Develop platform-specific roadmaps that anticipate future business needs and technology trends

Maintain lifecycle documentation, architecture governance, and platform transition plans

Provide platform support aligned to Telstra's DevOps principles and operational standards

Collaborate with engineering teams and represent Telstra in industry forums

Key Responsibilities

Lead technical strategy for Bigpond platform evolution

Ensure architectural solutions are scalable, reusable, and aligned to CTO&I roadmaps

Influence Telstra’s technology blueprints and vendor roadmaps

Provide expert guidance on key architectural KPIs and end-user experience goals

Support product groups to develop high-performing email services

Manage end-of-life transitions and implement platform migrations where required

Foster cross-functional partnerships and external stakeholder alignment

About You

You are a highly skilled network and email systems specialist with a passion for architecting critical infrastructure. You’ve worked with large-scale platforms and thrive in roles where technical leadership meets strategic execution.

Essential Qualifications and Experience

10+ years in the hosting, email application or IP Networking domains

Bachelor's Or Master's degree in engineering (Telecommunications/Computer/Electronic) or Computer Science

Experience with top-tier telecommunications operators or major integrators

Strong understanding and appreciation of application engineering on high availability platforms

Experience in POP, IMAP, SMTP and DAV protocols

Understanding of RFC standards 5321, 5322

Hardware: Cisco, Dell; Storage: NetApp; OS: Centos, Red Hat, Ubuntu, XCP; Applications: email vendor applications or equivalent

Experience supporting live production networks and working with APIs.