Technical Desktop Support Analyst Fujitsu location Melbourne.

As a long term strategic supplier for federal government, we have many opportunities available for interesting and diverse work, on major client projects in areas relating to engineering, research and technology. We have an excellent reputation for delivering innovative and reliable IT solutions to various government departments and diverse areas including revenue collection, health, police, utilities and defence to name a few.

More importantly we challenge our employees and support learning and development locally and globally. We aim to provide flexible, agile work environments and support your need for a healthy work/life balance. We want you to be a part of our digital transformation journey. Fujitsu is expanding a team on client site and seek highly motivated candidates with exceptional customer service skills to support desktop, infrastructure services across multiple technology streams including, Hardware, Operating Systems Windows 7 through to Windows 10, Software, Networks, Server and Print devices.

Core skills entry level technical knowledge of hardware and peripherals i.e. laptops, notebooks, workstations desktop PC's, printers, media and audio visual equipment and mobility. Knowledge of desktop & software applications - Microsoft Office, Antivirus software and systems. Basic working knowledge of basic IT infrastructure and network equipment i.e. routers, switches, servers, virtualization.

Ability to articulate technical information to the targeted audience. Customer centric and customer focused. Professional customer service skills. Ability to work well within a team while fostering relationships and partnerships. Experience and knowledge of the use of an incident management toolsets.

Flexibility, Diversity and Inclusion please note due to the inherent requirements of the role, candidates must be Australian Citizens and hold a minimum Baseline Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology, must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations.

As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2017- 546 (ACT) and Anti-Discrimination Act 1977 Exemption Order (Fujitsu Australia Limited) (NSW).