Supervising Customs Officer

at New Zealand Customs Service
Published January 11, 2021
Location Northland, New Zealand
Category Customer Service  
Job Type Full-time  

Description

Supervising Customs Officer New Zealand Customs Service location Northland.

Applications are now open for people interested in applying for a Supervising Customs Officer (SupCO) leadership role in our Maritime Unit based in Opua. The New Zealand Customs Service | Te Mana Arai o Aotearoa protects and promotes New Zealand through world class border management. We promote New Zealand's international trade, collect Crown revenue, and enforce the law by identifying and seizing prohibited imports and exports. We also make sure that lawful travellers and items can move across our border as smoothly and efficiently as possible.

About this role the key activity for the Customs Maritime Unit is to respond to any risk to the New Zealand maritime border. This involves; patrol; surveillance; and searching, detecting offences and preparing prosecution files. The Customs Maritime Unit provides coverage 24 hours per day, 7 days per week.

Our SupCO's play a crucial role in the management and leadership of our people; providing a critical link in helping our staff see the connection between their work and the organisational strategy. We are looking for people who can step into this people leadership role and demonstrate on a day to day basis the leadership principles of the Service. In this role you will be responsible for building the capability of your team through supporting and facilitating positive performance outcomes, building talent and creating genuine development opportunities for people. Leading people is challenging yet rewarding and we need people who are committed, genuine and believe in the future direction of the organisation.

About you to be successful in this role you will need to have skills and experience in leading others, either through team leadership, or coaching and mentoring others. Be experienced in establishing and maintaining relationships with others to achieve win-win outcomes. Have a strong focus on continuously working towards a healthy and safe work environment.

Have knowledge of the risks to the border, which Customs is responsible for managing, together with an understanding of the relevant legislative and regulatory processes and a commitment to maintaining compliance. Demonstrate ability to work to high professional and ethical standards consistent with Customs' values and those of the New Zealand Public Service. Be able to work flexible hours - to work up to 120 days away from home per year - and to work and travel at short notice, as well as be on call.

Achieve and maintain a level of fitness and physical ability to enable you to undertake the full range of duties. Demonstrate well-developed interpersonal skills with the ability to communicate effectively verbally and in writing to a wide range of audiences. Have sound computer skills including word processing and the ability to make effective use of computer systems. Obtain and maintain a "Secret" security clearance.

Hours of work this position is a full-time position (2088 hours per annum) worked flexibly, within a rostered work pattern, or flexible hours, to enable coverage for 24 hours per day, 7 days per week.

The Recruitment process all applications will go through a shortlisting process first, if you are not successful in being shortlisted you will be notified of this by email. Short listed candidates will be required to successfully pass a comprehensive medical and the CMU fitness test. Only those candidates who pass these tests will proceed to a panel interview.

Medical and Fitness testing on an annual basis, Customs Maritime Officers are required to pass a medical assessment and pass a fitness test to the following standard Beep test to 5.1 standard and 10 press-ups. 50-metre swim in overalls, tread water for 3 minutes. Working for Te Mana Arai.

To work for the New Zealand Customs service, you must be a New Zealand Citizen or New Zealand Permanent Resident who has resided continuously in New Zealand for the last 5 years and 5 years ago from the date of this application. You also need to be residing in Aotearoa at the time of application.

A New Zealand Citizen or New Zealand Permanent Resident who has resided in New Zealand for the last 5 years and resides in Aotearoa / New Zealand at time of application, but may have been absent from Aotearoa / New Zealand for periods of six or more months within the past five years, preferably in one or more of the following countries: either Australia, Canada, UK or the USA. You will be required to provide overseas police certificates for these periods spent outside of New Zealand.

You must have a background history that is verifiable and can be assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level. Note this position requires a Secret level clearance and therefore you must have 10 years checkable residence in New Zealand.

Due to the nature of Customs work you must have a clear Police record. Successful applicants are also required to pass a medical assessment and drug test and must hold a full NZ Drivers' licence. New Zealand Customs Service | Te Mana Arai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace. We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role including the opportunity for flexible work arrangements.