Student Services Officer Education Centre of Australia location Melbourne.

Education Centre of Australia (ECA) is a progressive and diverse education group that operates at the forefront of Australia’s higher education sector with campuses in Sydney, Brisbane, Melbourne and with overseas campuses in the UK and India. Over the past two decades we have provided quality teaching to thousands of students through English language courses, bachelor’s degrees, postgraduate degrees and targeted internships. ECA has global presence across several regions – Australia, Brazil, China, Europe, India, Philippines & Nepal.

Aligned closely with our organisational values of integrity, efficiency and equity, ECA is a large and successful Australian-based education organisation providing both face-to-face and online courses for international and domestic students within Australia, India, South East Asia, and more recently for international students in the UK.

We also work in partnership with quality higher education providers such as Victoria University, Swinburne University, Charles Sturt University, University of Canberra and London Metropolitan University to provide a world-class educational experience. We have got an exciting opportunity for Student Services Officer to be part of our team at the Institutes of Higher Education (IHEs) namely APIC, HELI and CHS in our Melbourne office.

Asia Pacific International College (APIC), Higher Education Leadership Institute (HELI) and the College of Health Sciences (CHS) provide a number of awards from diploma to Master degrees in areas such as business, project management, IT, higher education learning and teaching focussing on eLearning, and health management.

As a key member of the team, you will have the rewarding opportunity to progress your career within the education industry. We are looking for someone who wants to grow with the company and is self-motivated and an enthusiastic 'go-getter'.

Key responsibilities administrative function as required in the Registrar’s Office. Managing and processing student enquiries. Appropriate referral of students to support and welfare services. Providing support to students through enrolment. Processing student applications. Assisting with graduation.

As the successful candidate you will ideally have an award in business administration or related area. Experience in administrative and customer service roles. Experience using a student management system and at least intermediate level skills in MS Office. Demonstrated ability to multitask in a busy environment.

In return we will offer you a supportive team environment, Energetic culture that inspires and supports excellence, Work/life balance, Professional development, Expanding network of contacts.

EEO Statement At ECA, our organisational values include ‘Equal opportunity and Social inclusion’ and we strive to be a place where everyone can thrive.

We welcome applications from candidates from all backgrounds including but not limited to Aboriginal and Torres Strait Islander People, people living with a disability, women, people who identify as LGBTIQA+ and people from culturally and linguistically diverse backgrounds. This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid full working rights visa for a reasonable period.