Student Services Officer SAE Institute location Brisbane.

The Student Services Officer (SSO) is a member of the campus based Student Services team. The SSO works collaboratively under the general direction of the Student Services Coordinator to deliver high quality reception and administration services to domestic and international students across the student life cycle, including enrolment, orientation, class participation, academic progression, graduation and all other associated processes and events.

The ideal candidate will have a strong customer service background; excellent time management, organisational and data entry skills with a motivated and positive approach and who enjoys working as part of a team in a dynamic environment.

The person we seek will ideally have the following a post-secondary qualification(s) or a combination of qualifications and relevant work experience. Demonstrated customer/student service experience, preferably from the tertiary education sector. Previous experience supporting and/or organising events. Demonstrated high level of interpersonal skills with excellent written and verbal communication.

Demonstrated high level time-management and organisational skills with a demonstrated ability to prioritise tasks; maintain attention to detail and a high quality of work produced while meeting deadlines. Intermediate to advanced IT/data entry skills with experience across common business platforms/software (Google Suite, Microsoft) and Apple products. Demonstrated ability to apply policies and procedures in day-to-day work and proactively solve problems.

Able to demonstrate initiative within the scope of the role and work collaboratively as a positive and motivated member of a small team. Understanding of WH&S, Anti-Discrimination, Sexual Harassment, Access and Equity, EEO principles and practices and other relevant legislation. Knowledge of the Higher Education sector in Australia and an interest in the digital media/arts sector: Audio, Film, Graphic Design, Creative Industries, Multimedia, Music, Animation, Games.

What we can offer you modern facilities on a beautiful riverside campus, Free Parking, Collaborative work environment, Work perks such as, Wherefit discounted gym memberships. Travel rewards program. JB HiFi, Apple Store and Hoyts cinema discounts to name a few. Health and wellbeing packages which include free counselling for employees and family.

About us established in 1976, SAE Creative Media Institute provides niche creative media programs to about 10,000 students at more than 50 campuses around the world. SAE is recognised for providing students with access to the best industry equipment and facilities, employing teaching staff with strong industry experience and delivering hands on teaching and learning in small class environments. The Institute engages with industry to develop curriculum that is relevant to local and global workforce needs. Work placements and internships are embedded in SAE programs are pathways to employment. Globally, SAE offers an extensive suite of creative media programs, from short courses and professional training through to bachelor and postgraduate degrees.

Diversity and Inclusion Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients. We encourage applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders and diverse community groups.