Student and Academic Administration Officer

at The University of Queensland
Published July 26, 2023
Location Brisbane, Australia
Category Admin and Clerical  
Job Type Full-time  

Description

Student and Academic Administration Officer The University of Queensland location Brisbane. $74k - $96k p.a.

Faculty of Medicine - The University of Queensland. Be part of an organisation with a meaningful purpose and impact. Work at our vibrant and conveniently located St Lucia campus. Partner with people educating future generations and solving the world's problems. Based at St Lucia location.

About UQ As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you'll have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as 26 weeks paid parental leave or 14 weeks paid primary caregiver leave. 17% superannuation contributions. 17.5% annual leave loading. Access to flexible working arrangements.

Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family. On campus childcare options. Cheap parking (from just $5 a day). Salary packaging options.

About This opportunity we are seeking an organised Student and Academic Administration Officer in the School of Biomedical Sciences to provide high quality customer service through the delivery of friendly, helpful, accurate, and informative advice and services to students, professional and academic staff. This position is responsible for completing a diverse range of administrative processing tasks and associated day-to-day problem resolution and maintenance of administrative systems.

Key responsibilities will include provide timely and accurate information to students, staff and other stakeholders within the University policies and procedures framework, guidelines and relevant legislation.

Process applications and documentation for students in relation to admission, progression, examinations, class-sign on, study abroad, course enrolment, surveillance, and other student administration tasks. Assist with the implementation and review of strategies and work practices which will improve the workflow, efficiency and effectiveness of these tasks.

Undertake academic administration tasks including updating electronic course profiles and Blackboard sites, timetabling, production of exam papers, grade uploads and amendments. Provide secretarial support at meetings, committees and working parties as required. This is a full-time, continuing position.

At HEW level 5, the full-time equivalent base salary will be in the range $74,378.89 - $82,842.92, plus a generous super allowance of up to 17%. The total FTE package will be up to $87,023.30 - $96,926.22 annually.

About You an undergraduate degree in a relevant area or an equivalent combination of experience and/or education/training. A sound understanding of administrative processes relevant to student and academic administration, or the ability to rapidly gain such knowledge. Demonstrated ability to establish priorities and meet deadlines.

A high level of attention to detail and accuracy in written work. Ability to exercise initiative and judgment and to work independently and autonomously. High level written, oral and interpersonal communication skills. The ability to work collaboratively and effectively within the team and across other organisational units.

A strong orientation to the provision of a high level of customer service. An empathy with and ability to communicate with students, including those from diverse cultural backgrounds. Experience in a tertiary education institution or other large organisation in an area related to student administration would be highly regarded. Knowledge of University student computer systems and packages e.g., Microsoft Office, SI-net, Business Objects, InPlace and the use of CRM systems would be desirable.

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