Student and Academic Administration Assistant

at The University of Queensland
Published June 29, 2023
Location Brisbane, Australia
Category Admin and Clerical  
Job Type Full-time  
$68k - $72k p.a


Student and Academic Administration Assistant The University of Queensland location Brisbane. $68k - $72k p.a.

Faculty of Medicine - The University of Queensland. Broaden your career within one of QLD's largest employers. Work at UQ's hub for health research, just minutes from the Brisbane CBD. Be part of an organisation with a meaningful purpose and impact. Based at Herston Campus.

About UQ as part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world. Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you'll have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as 26 weeks paid parental leave or 14 weeks paid primary caregiver leave. 17% superannuation contributions. 17.5% annual leave loading. Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family. Salary packaging options.

About This opportunity we are seeking a friendly, motivated, and energetic Student and Academic Administration Assistant to provide a range of student administrative support services within the Faculty of Medicine, Student Administration Team.

As the first point of contact for student, staff and the general public, you will play a crucial role in providing efficient, accurate friendly and professional support and the advice (via face to face, email and telephone). This role plays an important part of creating a welcoming and supportive student experience within the Faculty of Medicine. Reporting to the Coordinator, Student Administration, this role is responsible for a diverse range of administrative processing tasks associated with enrolment and student academic matters.

Key responsibilities will include enhance the student experience by providing high quality customer services, including enquiry management, appointment scheduling and producing identification cards. Participate in events such as Orientation, TSXPO, UQ Open Day, Doctor of Medicine Multiple Mini Interviews and other events as required, (Some of which are scheduled outside of the standard business hours).

Proved secretariat support to meeting and working groups as requested. Scheduling meetings, mail distribution and coordinate and oversee the provisions for the workplace. Assist the Team Coordinator on matters relating to student and academic administration such as enrolments, study abroad, credit, graduation, and other tasks. Applying a sound general knowledge of student and academic administration and develop specific knowledge of the policies and procedures relevant to the position. This is a full-time (100%), continuing position.

At HEW level 4, the full-time equivalent base salary will be in the range $68,735 - $72,968, plus a generous super allowance of up to 17%. The total FTE package will be up to $80,420 - $85,372 annually.

About you completion of a diploma level qualification or an equivalent combination of relevant experience and education/training. High level computing skills, preferably using Microsoft Office software. Excellent interpersonal and written skills, a commitment to providing high level customer service. Ability to work as part of a team and to organise workloads to meet competing demands and deadlines.

High level of attention to detail and accuracy in written work. Demonstrated effective problem-solving skills. An empathy with and ability to communicate with students, including those from diverse cultural backgrounds. Knowledge of University student computer systems and packages e.g. Microsoft office, SI-net, Business Objects, iSuite packages and the use of CRM systems is desirable

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