Student Administrative Services Assistant

at The University of Sydney
Published June 6, 2023
Location Sydney, Australia
Category Admin and Clerical  
Job Type Full-time  


Student Administrative Services Assistant The University of Sydney location Sydney.

About the opportunity the Student Administration Services team is looking for 2 x highly organised x Student Administrative Services Assistants to join their collaborative team.

Your new role will give you a platform to utilise your administrative and organisational skills in order to coordinate and undertake a range of operational and reporting activities. You will perform general administrative duties under direct guidance including drafting standard documents, record keeping, production of reports, updating materials and responding to queries. Your role will be in the team of Mobility & Credit within Faculty Services.

Your key responsibilities will be to process short term mobility applications in line with preapprovals and business rules. Deliver credit application outcomes to students in a professional manner, while adhering to tight deadlines. Review documentation to resolve application discrepancies.

Respond to student enquiries in a timely manner. Deliver effective outcomes and provides excellent administrative services to staff and students in a pro-active professional manner. Maintain a general knowledge of services offered to students throughout the student administration services (sas) and other relevant units within the university. Coordinate filing, e-filing and record management in line with university policy. Perform work activities relevant to the role's key accountabilities as approved by the Manager and commensurate to the role's classification level.

About you motivated, enthusiastic "can do" attitude with an interest in the students journey and service delivery. Ability to work both independently and as part of a team, having a flexible mindset. Taking initiative and exercising sound judgement in resolving matters that may arise as part of normal daily work advanced computer skills, including microsoft office suite.

Problem solving skills and ability to prioritise workload during busy periods. Good time management skills and working with a large volume of enquiries. Exceptional attention to detail and accuracy. Excellent organisational and time management skills. Flexibility to adapt to changing priorities and deadlines.

Sponsorship or work rights for Australia Please note Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

Pre-employment checks your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement at the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve.

We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.