Student Administration Officer The University of Sydney location Sydney. Base Salary $79,717 + 17% Superannuation.

About the opportunity the Scholarships team is looking for a self-driven and motivated individual to join their high performing team. In this role, you will be providing strong administrative skills in preparing documents, maintaining records, updating web materials, responding to queries, exploring matters and sourcing solutions related to the effective, timely and compliant administration of scholarships for domestic and international students. As the first point of contact for the office, this role requires strong administrative and organizational skills in order to coordinate and undertake a range of operational activities on an ongoing basis.

Your key responsibilities will be to manage the delivery of daily administrative activities and services that form part of the scholarships teams work. Resolve matters and manage communication with discretion, tact and diplomacy utilizing knowledge of University policy and practice.

Provide advice and resolve scholarship related matters that may arise with discretion, tact and diplomacy. Ensure databases, extracts and regular reports issued are aligned with business needs and established procedures. Initiate, develop and maintain professional, productive and positive relationships with faculty administrative staff, academics and other internal and external stakeholders

About you highly developed communication and interpersonal skills with experience in handling a wide range of enquiries. Excellent customer service skills together with well-developed written and verbal communication skills. Extensive experience in handling enquiries and the demonstrated provision of excellent customer service skills. Strong problem solving and analytical skills and the ability to use initiative and exercise sound judgement.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus. Sponsorship / work rights for Australia Please note Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

Pre-employment checks your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement at the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.