Student Administration Officer Education Centre of Australia location Sydney.

Education Centre of Australia (ECA) is a progressive and diverse education group that operates at the forefront of Australia’s higher education sector with campuses in Sydney, Brisbane, Melbourne and with overseas campuses in the UK and India. Over the past two decades we have provided quality teaching to thousands of students through English language courses, bachelor’s degrees, postgraduate degrees and targeted internships. ECA has global presence across several regions – Australia, Brazil, China, Europe, India, Philippines & Nepal.

Aligned closely with our organisational values of integrity, efficiency and equity, ECA is a large and successful Australian-based education organisation providing both face-to-face and online courses for international and domestic students within Australia, India, South East Asia, and more recently for international students in the UK.

We also work in partnership with quality higher education providers such as Victoria University, Swinburne University, Charles Sturt University, University of Canberra and London Metropolitan University to provide a world-class educational experience.

We have got an exciting opportunity for Student Administration Officer to be part of our team at VU Sydney in our Sydney CBD campus. Victoria University (VU) is a world-class university, ranking in the top 3% of universities worldwide (Times Higher Education World University Rankings). It's also the first Australian university to deliver the award-winning way of learning – The VU Block Model.

We welcome students from over 45 different countries around the world at our modern, accessible campus, situated in the heart of one of the world’s most liveable cities. As a key member of the team, you will have the rewarding opportunity to progress your career within the education industry. We are looking for someone who wants to grow with the company and is self-motivated and an enthusiastic 'go-getter'.

Key responsibilities under the direction of the Student Administration Coordinator, the position has responsibility to provide support services in the areas of student administration of education delivery for international studies, inclusive of non-commencement, failure to re-enrol, non-engagement, student study load, reduced study load, leave of absence, academic progression, non-payment of fees, refunds, release  course withdrawal and course completions.

The incumbent must ensure that Victoria University (VU) and ECA policies and procedures are adhered to in relation to the delivery the student administration. The role requires face-to-face student interaction and support.  From time to time, the position will also support key VU Sydney activities during peak periods. The role requires on campus presence 5 days a week.

As the successful candidate you will ideally have experience of working with student administration databases and electronic systems. Experience in working with international students. Experience in using CRM platforms. Demonstrated knowledge of the ESOS Act and associated legislation.

In return we will offer you a supportive team environment. Energetic culture that inspires and supports excellence. Work/life balance. Professional development. Expanding network of contacts. EEO Statement.

At ECA, our organisational values include ‘Equal opportunity and Social inclusion’ and we strive to be a place where everyone can thrive. We welcome applications from candidates from all backgrounds including but not limited to Aboriginal and Torres Strait Islander People, people living with a disability, women, people who identify as LGBTIQA+ and people from culturally and linguistically diverse backgrounds. This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid full working rights visa for a reasonable period.