Student Administration Officer

at The University of Sydney
Published July 12, 2023
Location Sydney, Australia
Category Admin and Clerical  
Job Type Full-time  
Base Salary $79,717 + 17% superannuation


Student Administration Officer The University of Sydney location Sydney. Base Salary $79,717 + 17% superannuation.

About the opportunity the Student Administration Services team is recruiting for a Student Administration Officer to join their Mobility team. It is an excellent opportunity for you to be able to utilize your strong administrative and organisational skills in order to coordinate and undertake a range of operational activities on an ongoing basis.

The mobility team works closely with the Sydney Global Mobility Team to enable outbound exchanges for University of Sydney students.

Your key responsibilities will be to provide general administrative services and operational support to the Faculty Services Mobility Team, within the Student Administration Service (SAS) unit. Process short term, semester mobility and outbound cross-institutional study applications in line with preapprovals and business rules. Respond to student enquiries in a timely manner.

Explore administrative matters and prepare advice, recommendations and solutions related to specific projects, policies and operational issues. Provide advice and resolve student administration related matters that may arise with discretion, tact and diplomacy. Maintain professional, productive and positive relationships with faculty administrative staff, academics and other internal stakeholders.

About you excellent verbal and written communication skills, with experience in handling a wide range of enquiries and providing excellent customer service. Strong problem solving skills and the ability to use initiative and exercise sound judgement and ability to prioritise workload during busy periods.

Well-developed negotiation, conflict resolution, relationship building and influencing skills. Working knowledge of student administration associated software programs, applications and databases. Exceptional attention to detail and accuracy. Excellent organisational and time management skills. Flexibility to adapt to changing priorities and deadlines.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus. Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

Pre-employment checks your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement at the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

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