Student Administration Officer

at The University of Sydney
Published June 21, 2023
Location Sydney, Australia
Category Admin and Clerical  
Job Type Full-time  
Salary $79,717 + 17% superannuation


Student Administration Officer The University of Sydney location Sydney. Base Salary $79,717 + 17% superannuation.

About the opportunity working within the Faculty Services Teams, you will perform administrative duties under general direction including preparing documents, records and web materials, responding to queries, assessing and processing a variety of applications applying relevant rules and guidelines, and sourcing solutions related to the effective, timely and compliant delivery of student administration services.

This role requires strong administrative and organisational skills in order to coordinate and undertake a range of operational activities on an ongoing basis. The position may be affected by leave exclusion periods, work rotation and overtime.

Your key responsibilities will be to deliver daily administration activities and services ensuring high quality and efficient administrative support is provided in a proactive manner to staff, students, clients and visitors. Ensure that appropriate action is taken on matters brought to the work area, and that issues are resolved effectively and efficiently.

Provide sound advice, recommendations and solutions on student administration related matters. Maintain professional, productive and positive relationships with faculty administrative staff, academics and other internal stakeholders. Coordinate filing, e-filing and records management in line with university policy.

About you excellent verbal and written communication skills, with experience in handling a wide range of enquiries and providing excellent customer service. Strong problem solving skills and the ability to use initiative and exercise sound judgement and ability to prioritise workload during busy periods.

Well-developed negotiation, conflict resolution, relationship building and influencing skills. Working knowledge of software programs such as hyperion reporting system, spendvision, records management, and content management systems. Working knowledge of student administration associated software programs, applications and databases.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Sponsorship / work rights for Australia please note Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

Pre-employment checks your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

As this position is located on an NSW Health site, it is a regulatory requirement to complete compulsory employment checks prior to starting in this position. For more information and instructions, please visit NSW Health employment requirements.

EEO statement at the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve.

We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

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