Join us and experience Bunnings from the other side of the counter!

What’s in it for you when you’re part of our team:

Team discount at Bunnings and other Wesfarmers brands including Kmart

Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

12 weeks paid parental leave, regardless of gender

Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role:

As an Administration Team Member, you will be the face of our store, delivering excellent customer service while providing essential administrative support. You will work closely with the team to ensure smooth daily operations, from managing phone and in-person inquiries to assisting with administrative tasks.

This is a Part-Time role and flexibility to work morning, day and evening shifts on Tuesday, Friday and Saturday is required so that we can provide the best experience to our customers.

We provide an adult pay rate for 18 years of age and above at $28.99 per hour for this role.

What’s involved:

Greet and assist customers with inquiries, directing them to the appropriate department or team member

Answer incoming phone calls and respond to emails in a friendly and professional manner

Perform general administrative tasks including filing, data entry, and record keeping

Assist with scheduling, ordering supplies, and maintaining office inventory

Handle customer complaints or concerns in a calm and efficient manner

Who we’re looking for:

We are looking for an individual who thrives in a fast-paced environment and is passionate about providing outstanding customer service. You are proactive and organised, with excellent communication skills. You’re a team player, who can adapt quickly to new tasks and challenges, while also maintaining a high level of professionalism. If you're someone who enjoys solving problems, juggling multiple tasks, and contributing to a supportive and friendly team, we'd love to hear from you!

You’ll need:

Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office equipment

A passion for upholding safety and organisational standards across the site

Ability to multitask and prioritise effectively in a fast-paced environment

A positive, can-do attitude and a passion for delivering great customer service

Availability to work flexible hours, including weekends and public holidays

When you’re ready to give this opportunity a Red Hot Go, all you’ll need to do is:

Submit an application and complete an online chat interview (20 minutes)

If successful, next step includes an online video interview (15 minutes)

If you’re a match, we’ll invite you to an onsite meet and greet with our leaders (20 minutes)

You’ll be part of a workplace where you’ll feel like you belong.

Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. Contact us at jobs@bunnings.com.au and a member of the team will be in touch.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're a major supplier to project builders, commercial tradespeople and the housing industry operating from a network of stores, trade centres, frame and truss sites and online.

By joining our passionate and diverse team, you'll have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work. If you’re ready to roll up your sleeves and build something great together, apply today.

Please note if you are offered a role with us, background checks may be required. This can include police, employment and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.