Statewide Manager | Homelessness | Brisbane or Townsville

Employment Term: Permanent full-time
Location: Can be based in Brisbane or Townsville. Hybrid working is supported
Remuneration: Competitive salary + Super + $15,900 NFP salary packaging

Make a meaningful difference with UnitingCare

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives.

We’re looking for someone who wants to make the world a little better through small moments that leave big impacts — by building meaningful relationships and making a difference in the lives of people experiencing domestic and family violence and housing instability.

Our Homelessness division is currently inviting applications for the position of Statewide Manager – Homelessness.

Your part in our UnitingCare's team

The Statewide Manager – Homelessness will lead our statewide homelessness program, working with a multi-disciplinary workforce across Brisbane, Townsville and additional service locations throughout Queensland.

The program includes a mix of site-based and outreach service delivery, delivered by paid staff and supported by a statewide leadership structure.

This role provides program leadership for Homelessness—driving practice consistency, strengthening service quality and safety, building new service opportunities, establishing an evidence base, and positioning services to be renowned in their field.

We are seeking a senior leader with strong strategic and service growth capability who will work as part of the leadership team to deliver strategy and major projects and programs of work.

The role will also contribute to a culture that is client-centred, trauma-informed and innovative to meet current and future demand for statewide homelessness services.

As this role has a flexible primary location and requires travel to metropolitan and regional locations, applicants from Regional Queensland and South East Queensland are encouraged to apply.

What makes a difference for us?

Bachelor's Degree or higher in human services, psychology, social work, or counselling.

Formal Management/Leadership qualification will be highly regarded.

5+ years previous experience in a leadership role within the community services sector

Experience in management position in not for profit, government or private sector

Demonstrated ability to lead and manage multi-disciplined services, with an understanding specifically of the Community Services Sector levers, drivers & external forces.

High level experience managing multiple portfolios, systems and critical issues concurrently

Develop and maintain effective networks, relationships and partnerships both internally and externally to the organisation

Experience leading employee / volunteer workforce will be highly regarded.

What makes a difference for you?

Flexible work arrangements to support work-life balance

NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained

A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Career development opportunities to challenge yourself, grow and make a meaningful difference

A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family

Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

provide welcoming, safe and nurturing services for children

implement measures to prevent child abuse and neglect within our services

appropriately and immediately address child abuse and neglect if it does occur

abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple – everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.