About the role

Drive growth. Lead high-performing teams. Shape operational excellence.

We are seeking an experienced State Manager to lead sales, operations, and customer service performance across the state. This hands-on role combines day-to-day new business development with strategic leadership, managing a small team of 3 to deliver revenue, profitability, and service targets.

The ideal candidate is a commercially minded leader who excels at building strong teams, driving growth, and optimising operations.

Key Responsibilities

Sales & Business Development

Develop and execute state-level sales strategies aligned with company objectives.
Lead, coach, and motivate the sales team to achieve revenue and margin targets.
Build and maintain strong relationships with key customers, suppliers, and stakeholders.
Identify new business opportunities and drive market share growth.

Operational Management

Oversee warehouse and distribution operations to ensure efficiency, accuracy, and compliance with safety standards.
Implement best practices in inventory management, order fulfilment, and logistics.
Monitor operational KPIs and lead continuous improvement initiatives.

Leadership & People Management

Provide clear direction and leadership to teams across sales and operations.
Foster a high-performance culture built on accountability, collaboration, and customer satisfaction.
Manage workforce planning, recruitment, and staff development to support business growth.

Financial & Reporting

Work closely with the Group Sales Manager and Group Commercial Manager on state budgets, forecasts, and performance reporting.
Monitor financial performance and take corrective action where required.
Ensure compliance with company policies, procedures, and regulatory requirements.

Experience, Knowledge & Skills

Minimum 3+ years in a leadership role with combined sales and operational responsibilities.
Proven sales leadership experience, ideally within building products, trade, or related industries.
Strong understanding of warehouse and distribution operations.
Demonstrated ability to lead multi-functional teams and deliver results.
Excellent communication, negotiation, and stakeholder management skills.
Strong commercial acumen, including budgeting and financial management experience

What's On Offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

Career Growth: Endless learning and development opportunities

Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

Inclusive Culture: Bronze Employer for LGBTQ Inclusion

Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

Mental Health: Gold accreditation by Mental Health Australia

Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Built upon a foundation of old-school values since opening for business in 1958, Hardings Hardware is the leading choice for residential builders. Our commitment to stocking the best brands is renowned throughout the industry and matched by a commitment to providing exemplary customer service.

Hardings Hardware service and deliver from its network of eight locations in Victoria, Queensland, New South Wales and South Australia with an extensive range of cooking appliances, hot water, heating, bathroom and laundry fittings, door furniture and building materials. Hardings Hardware is part of the Total Tools Hardware Group and is a wholly owned entity of Metcash Limited.