Permanent Part Time position (12-month Fixed Term Contract)

4 days per week: Wednesday - Saturday

Competitive Salary + Penalties | Discounts on RACV products and resorts

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Noosa Resort in the Sunshine State, close to pristine beaches, quaint villages, and breathtaking hinterland, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

An exciting opportunity has arisen for a Spa Host to join our dedicated and caring One Spa team. This role is perfect for someone who loves working alongside skilled therapists to ensure every guest enjoys an experience of ultimate bliss.

This is a part-time role on a 12 month fixed term contract with availability to work Wednesday to Saturday essential.

This could be just the right role for you?

As our Spa Host, you’ll be the first point of contact for One Spa – welcoming guests with warmth and professionalism, both in person and over the phone. You’ll be highly organised, have a keen eye for detail, and provide exceptional customer service with a gentle, five-star approach that makes every guest feel relaxed, special, and cared for.

Your key responsibilities for the role include:

Provide customer service at reception, including answering calls, taking reservations, managing appointment availability, confirming bookings, and processing payments
Prepare treatment rooms and equipment, including folding towels and robes
Manage stock, lost property, and other back-of-house duties

Promote One Spa products and services

Provide administrative support to the Spa Manager

Perform beauty treatments on an ad hoc basis, when operational needs require

What you’ll need to be successful

Availability to work Wednesday - Saturday, 9.00am - 5.00pm

Australian recognised Diploma in Beauty Therapy qualification (essential)

Experience in a day spa or beauty reception environment (highly regarded)
Exceptional attention to detail & can deliver superior quality customer service

Strong administrative skills including Microsoft Office, Outlook and written and verbal communication skills.

Knowledge of spa or salon booking systems is an advantage

Ability to be organised, multi-task, prioritise & work in a fast-paced environment

Be reliable and work in an effective and supportive team environment

Exceptional personal presentation & grooming

We are Offering

Competitive pay & recognition: Competitive salary + weekend and public holiday penalties, Employee of the Month recognition
Perks & lifestyle: Discounts on RACV products & resorts, free onsite parking, uniform provided
Growth & development: Ongoing training, support, and career development with an iconic brand
Team & culture: Friendly, welcoming working environment

The RACV difference

Be part of a team who cares. Back your ambition and find a new career with RACV.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. Applicants for this role, will also be required to provide evidence that they have a current Working with Children Check or willing to obtain a Working with Children Check.