Service Desk Technician

at Revolution
Published August 11, 2023
Location Auckland, New Zealand
Category Admin and Clerical  
Job Type Full-time  
Salary
$55,000 – $60,000 per year

Description

Service Desk Technician Revolution location Auckland. $55,000 – $60,000 per year.

With over 25 years in the IT Support and Managed Service Provider market, Revolution is one of the leading Small Business IT Providers in Auckland.  We are a customer-focused team and are looking for a new staff member to hit the ground running.

Skills & experience we are looking for an additional Service Desk Technician for our Auckland office who is a self-starter, keen to learn and possess the following characteristics. Client-focused. Excellent verbal and written communication skills. Strong attention to detail, is well organised and an effective problem solver. Have a strong work ethic and is team-oriented. Ideally, have 1-2 years in a similar role. Experience in customer service on the phone. This will be the daily basis operation.

Applicants should possess the following technical skills experience with Microsoft server and workstation operating systems - e.g. Server 2019/2022, Windows 10/11. Experience in Microsoft Active Directory administration and networking. Experience with networking hardware and troubleshooting. Microsoft 365 administration. Familiar with RMM and PSA systems (N-Able/Autotask preferable). ITIL knowledge. Microsoft certifications are a bonus.

Applicants will receive. Mobile phone plan. Home internet supplied. Employer-led, personalised training plan. Company BBQs on Thursday.

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