Service Admin

at Private
Location Eunos / Geylang / Paya Lebar, Singapore
Date Posted March 8, 2020
Category Admin and Clerical
Job Type Full-time
Send Resume at constance.hp@dis-aircon.com.sg

Description

Service Admin location Eunos / Geylang / Paya Lebar, East. Job Type Full-Time.

Office at Ubi (100m away from Ubi MRT Station). Construction Industry – Aircon. Singaporean and PR only. Working hours 9am to 6pm (Mon to Fri) 9am to 1pm (Alternate Sat). GCE N Level and above. Good negotiation and interpersonal skills. Results-oriented and good team player. Able to multi- task in a challenging environment.

Responsibilities answering incoming calls and replying email. Provide good customer service while attending to sales enquires call. Inform clients of unforeseen delays or problems. Call / Text customer to confirm next day appointment. Prepares maintenance contract. Follow up air-conditioner maintenance contract with clients via email / phone call. Achieve or exceed monthly quotas of scheduled and held appointment.

Filling in all confirmed appointment into System. Responsible for scheduling Technician’s daily job. Assists in follow up for minor repair case. Develop new customer through cold-calling and networking. Support roadshow operations, set up and provide sales support when necessary. Assists Service Departments on other departments related matters. Other required Ad-hoc duties assigned by Service Manager.