Are you passionate about shaping workplace culture and driving sustainable change? We're seeking a dynamic individual to take on the role of Senior Workplace Manager. In this role, you'll be responsible for enhancing workplace experiences within a major Melbourne CBD location, managing a dynamic team of partners and fostering strong stakeholder relationships with various business units.

What You’ll Do:

Drive Workplace Culture: You'll have a unique opportunity to influence workplace culture by leveraging insights and analytics on people behaviors and space utilization. Using a measured, data-driven approach, you'll implement process improvements that lead to tangible and sustainable change.

Process Improvement Leadership: Lead the charge in process improvement initiatives, ensuring documentation is consistent, up-to-date, and reflective of efficient procedures. Your guidance will be instrumental in shaping the ongoing development of our workplace practices.

Operational Excellence: With your strong operational management skills and adaptability in a fast-paced corporate environment, you'll deliver consistent, reliable, and contemporary workplace services and experiences.

The Position:

The main focus of this position is to build stakeholder relationships and deliver workplace change, support the space planning and property initiatives on the ground in designated client site locations to drive and influence Workplace behaviors and experiences that align with the client’s key portfolio objectives.
They will also lead a team of Workplace Partners onsite or remotely who oversee the coordination, planning and delivery of workplace services and space solutions in line with the commercial agreement. The role will focus on supporting the Workplace Experience Lead to enhance the workplace experience and support initiatives to improve employee experience.
This role will create opportunities and channels for behavioral and occupancy insights and observations gathered and documented by themselves and their team to ensure Group Property are making data and insight-driven decisions on how the space is being used and could best be optimised.

Our Benefits:

Competitive salary on offer.
Opportunity to contribute to and participate in the client social and events calendar
Contribute to a positive workplace culture.
Work with a close-knit and dedicated team, focused on continuous development.
Upskilling opportunities with access to ISS and client learning and development modules
Opportunities for career development and advancement within ISS.
Access to staff discounts.

Minimum Criteria:

Proven track record in stakeholder management and building strong relationships across business units.
Analytical mindset with the ability to translate data insights into actionable strategies.
Strong leadership skills to drive process improvement and foster a culture of innovation.
Exceptional organizational skills with a keen eye for detail.
Ability to thrive in a fast-paced, dynamic work environment
Willing to complete background/probity check (National Police Check, ASIC – financial services).