Job no: 496043
Work type: Temporary Full-time
Location: Knox Civic Centre
Categories: Information Technology

About the role

As the Senior Trainer for the Windows 11 Project, you will be responsible for planning, designing and delivering the Windows 11 training to all staff, including any related application upgrades (e.g. our records management system). In addition, you will execute the required communications and change strategies to support the projects successful implementation.

This is a full-time temporary role for 6 months based at Knox Civic Centre. We support flexible working arrangements while ensuring operational needs of the role are met.

This is a Band 7 classified role. Remuneration will be $107,507.54 to $120,572.47 pro rata (depending on experience) plus superannuation in accordance with the Superannuation Guarantee.

What you will bring to this role

The key selection criteria for this role are:

Substantial practical experience in designing and delivering organisation wide training programs, including the delivery of various performance support solutions. Preferably for large-scale IT Projects.
Experience working within local council.
Excellent written communication skills with the ability to produce high quality training, performance support solutions and communications.
Excellent verbal communication skills with the ability to facilitate training, workshops, coach and advise stakeholders and gather information from difficult stakeholders.
Proven ability to establish and maintain strong relationships at all levels of the organisation.
Demonstrated ability to influence others and move toward a common vision or goal.
Manage the conflicting requirements of different stakeholders to produce positive outcomes.
Knowledge of project management processes and ADKAR change model.
Certificate IV in Training & Assessment desirable.
How to apply

Please submit your application, including your resume and cover letter online via the ‘Apply’ button by Tuesday 17 June 5pm.

All applications must be made via the online portal. No applications direct to the hiring manager will be considered.

A link to the position description can be found in the job listing on our Knox City Council Jobs and Careers page.

Please note: Candidates will be shortlisted as applications are received, and this role may close earlier than the anticipated closing date.

Why work at Knox

Discover your future at Knox City Council, where you will deliver meaningful impact, find great opportunities and work with committed people to shape our community. As an employee of Knox, you can enjoy:

Accrued or rostered days off available for full-time roles, depending on operational requirements
Broad range of leave options including up to 16 weeks primary and up to 4 weeks secondary parental leave
Salary sacrifice option for Council-owned childcare fees
Opportunities to take on temporary roles or work in different teams to build skills and support career growth
Support towards further study
50% off Knox Leisureworks memberships
Employee Assistance Program (EAP) for support in managing personal and work-related challenges.
To find out more about the benefits of working at Knox City Council, visit knox.vic.gov.au/why-work-knox

Inherent requirements

To view the inherent requirements for this position please see attachment below.

Office Based role(s) - Inherent Requirements Table .DOCX
Our commitments

Knox City Council is an Equal Opportunity Employer that is committed to providing a workplace that embraces diversity and inclusion. We are committed to a positive, barrier-free recruitment process. If you have any support or access requirements, we encourage you to advise us at the time of application.

Knox City Council has zero tolerance for child abuse and all forms of harm to children. All children and young people who access our services, programs, events and facilities have the right to feel safe and be safe. This includes spaces owned or managed by Council. We take the wellbeing and safety of children and young people in our care seriously. We maintain a child safe organisation by embedding the protection of children into everyday thinking and practice. All Knox City Council employees, contractors and volunteers are responsible for ensuring children and young people are valued, heard and protected from abuse.

Knox City Council acknowledges our offices are located on the traditional lands of the Wurundjeri Woi-wurrung and Bunurong people of the Kulin Nation.