The Role:
We’re seeking an enthusiastic Senior Retail Salesperson to help drive our off road revolution. Reporting to the Branch Manager, you’ll be a role model on the sales floor, leveraging advanced customer and relationship management and in depth technical knowledge of the 4WD industry to deliver exceptional experiences. You’ll provide tailored solutions, build trusted customer relationships, and drive consistent sales performance across all customer channels.

What’s in It for You:
• Generous Hourly Rate: Enjoy competitive pay that reflects your skills and experience.
• Awesome Discounts: Take advantage of significant employee discounts in our retail store - gear up for your own adventures!
• Career Growth: Opportunities to enhance your knowledge in the aftermarket accessory market.
• Join a Leader: Be part of an industry pioneer where your contributions truly matter.
• Ongoing Training: Expand your expertise with training on the latest products and innovations.

What You’ll Do:
• Drive Customer Satisfaction: Deliver consistently high levels of customer service by handling and processing customer orders with accuracy, from order entry and delivery tracking through to invoicing, issue resolution and follow up
• Role Model: Lead by example, positively influencing team culture by supporting and guiding less experienced sales team members.
• Be the Expert: Address sales inquiries over the counter, by phone, and via email from a diverse range of customers, while delivering tailored solutions.
• Drive Sales Performance: Contribute to achieving branch revenue and profit targets through effective selling, upselling, customer engagement, and continuous improvement of sales and service practices.

Who You Are:
• Customer Service Enthusiast: Passionate about service, following up with customers, building relationships and a drive to make every customer interaction exceptional.
• 4x4 Fanatic: Bring genuine passion for off-road vehicles, with advanced product and technical knowledge to provide accurate advice and tailor customer solutions.
• Sales-Driven Performer: Proven experience contributing to and achieving sales and revenue targets, with strong upselling skills to maximise value for both customers and the business.
• Operationally Aware: Demonstrate a solid understanding of branch operations, systems and process, with confidence managing customer data, bookings, and workflows.

About us:
At ARB, we're not just a brand; we’re a lifestyle. Our passion for off-road adventures drives us to innovate and create products that enhance the customer journey. As an ASX top 100 company with +2200 employees globally, we take pride in our commitment to excellence. Our reach spans across 100 countries, supported by regional offices in the USA, Europe, Thailand, New Zealand, and the Middle East. Our reputation has been built on high-quality products, with services delivered by people who are passionate about quality, reliability and practicality.
Are you ready to take your career off-road with ARB in Edwardstown? Apply now and join us on this thrilling journey!