Senior Employment Mentor

at AMES Australia
Published July 12, 2025
Location Parramatta, Australia
Category Other  
Job Type Full-time  
Salary
Annual salary is $79,627 + 12% super
Currency
AUD

Description

Full-time Maximum Term position to 30 June 2027, based at either our Blacktown or Preston locations (preference for candidate)
The Senior Employment Mentor will engage, assess and assist clients in gaining sustainable ongoing employment within an appropriate timeframe, by referring clients to suitable activities and vacancies
Monitor and review AMES Australia clients’ compliance requirements; and
Assist the Service Delivery Manager (SDM) and Senior Manager (SM) to ensure the successful delivery of employment services by monitoring and overseeing the efficient and effective day to day operations of employment services, employees and resources at the Site as required
ATSI identified candidates preferred
Annual salary is $79,627 + 12% super
Other benefits include:
Regular performance feedback and performance review process
Supportive environment and caring work culture with work/life balance
Cultural Diversity
Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
Flare Employee Discounts Program
17.5% Annual Leave Loading
About the position

We are seeking applications for a Senior Employment Mentor based out either our Blacktown or Preston locations.

If successful in your application as Senior Employment Mentor, you will provide individualised support, assistance and guidance to job seekers addressing/overcoming barriers to employment and ensuring that they gain suitable employment opportunities within an appropriate time frame. You will negotiate, monitor and review the delivery of employment support services for clients. This involves the case management of a caseload of job seekers, reverse marketing candidates, job search training and supporting employers as they take on candidates. Alongside assisting the Service Delivery Manager (SDM) and Senior Manager (SM) to ensure the successful delivery of employment services by monitoring and overseeing the efficient and effective day to day operations of employment services, employees and resources at the Site as required.

To apply for this position, please address the following key selection criteria:

Previous or Current experience in a same/similar role
Ability to effectively coordinate day-to-day activities at a service delivery site
Proven analytical and problem solving skills and a proactive approach to seeking solutions
Strong time management, organisational and well developed computer skills (including intermediate Microsoft Office skills)
Knowledge of the labour market & programs
Proven ability to motivate clients, and advocate on their behalf
Ability to build rapport & conduct objective assessment of the clients’ skills & abilities
Exceptional customer service skills
Proven ability to multitask and prioritise tasks
Attention to detail
Strong communication skills (both verbal, written and numerical)
Proficiency in compliance and adherence to policy, procedures and guidelines
Previous experience in Disability Employment Services will be highly regarded
A current valid Driver’s Licence is required for this role
A current valid Working with Children Check (Employee) is essential
ATSI identified applicants will be highly regarded
To apply for this position please submit:

Your current resume
Cover letter addressing the key selection criteria outlined above
Applications for this position will be accepted up to 6 pm on Friday, 25 July 2025 however interviews and other selection processes will commence as suitable applications are received.

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights.

Direct Link to Apply: ames.bigredsky.com