Scheduling Administrator

at The Fawcett Group
Published June 3, 2023
Location Adelaide, Australia
Category Admin and Clerical  
Job Type Part-time  
$29.50 – $39.50 per hour


Scheduling Administrator The Fawcett Group location Adelaide. $29.50 – $39.50 per hour.

We have a fantastic opportunity for a full-time scheduling administrator who has a positive can -do attitude with experience working in a fast paced customer focused environment. We are a leading company which is fast growing, and family owned and operated. We specialise in Plumbing/Electrical and General Maintenance. We’ve serviced our local area for over 35 years and are looking for another team player to join our amazing team

Job description entering and scheduling all service jobs. Answering and directing incoming calls from both technicians onsite and clients alike. Daily communication with clients through email and phone. Liasing with suppliers and contractors. Managing and directing the onsite technicians from site to site.

Providing accurate and up-to-date information on timings and dates for scheduled jobs to both clients and technicians. Resolve scheduling and logistics conflicts. Update, merge sites and maintain client and customer site information on all jobs.

Skills and experience the ability and willingness to learn our business software program - Simpro, as well as Microsoft office Excel, Word (but not limited to). Meticulous attention to detail. Outstanding customer service. Excellent phone manner and communication skills. Prior dispatch and/or scheduling experience would be highly essential and desirable.

Be highly organised with excellent time management skills. Thorough attention to detail & ability to multi-task. Ability to work as a team player & a positive supportive approach. Ability to pick up new skills quickly and maintain accurate information. Intermediate computer skills.

The successful applicant will enjoy the perks of working with a fun, motivating and professional team including free gym membership, Social Club, Paid day off for your birthday, Regular training and support for all employees who.