Sales Operations Manager Sherratt Ingredients location Auckland.

Sherratt Ingredients is a food ingredient solutions provider that has been helping New Zealand food manufacturers succeed for more than 30 years. Over this period a values-based approach has earnt the trust of customers throughout the food industry.

A powerful combination of experience, expertise, market-leading facilities, New Zealand ownership and a collaborative approach to success means we are uniquely positioned to support food manufacturers.

We operate offices in Auckland and Christchurch, and market-leading manufacturing and research and development facilities in Auckland. We are excited to announce an opening for a Sales Operations Manager, a newly created position designed to support our growth strategy and reinforce our commitment to being a customer-centric business.

The focus of the role is providing support and smooth functioning to the sales team & sales processes through establishment, and oversight of sales systems & reporting.

Key Responsibilities include develop & implement sales administration processes to streamline workflows & enhance productivity. Collaborate with cross functional teams to resolve any sales related issues or discrepancies. Design and standardise sales templates.

Oversee the CRM system and its use. Ensure data integrity, consistency and completeness. Customise & configure CRM system to align with business requirements and sales processes. Provide training and support to staff on CRM usage and best practices. Provide sales team members with necessary tools, resources and support to succeed.

Foster a culture of collaboration, accountability and continuous improvement within the sales team. Work closely with finance & product teams to cost products. Monitor and analyse pricing trends, competitor pricing strategies and market dynamics. Generate sales/market reports & dashboards.

Manage & collate individual sales reports & dashboards. Analyse sales data to identify opportunities for improvement and concern. Manage and Lead Customer Service team and ensure their execution of tasks and responsibilities.

What you will bring highly organised, resilient and motivated and can drive change. Analytical and problem-solving ability. Strong communication skills. Good knowledge of sales processes. Good with data/system improvement specifically high level of MS Office competency, CRM competency. Leadership/management experience working across teams. Batchelor's level degree preferable.

In return we will offer you a competitive salary plus KiwiSaver and tools of the trade. A passionate, innovative, energetic, and supportive culture. Health Insurance.