Retention Manager

at MortgageHQ
Published June 29, 2023
Location Auckland, New Zealand
Category Admin and Clerical  
Job Type Full-time  


Retention Manager MortgageHQ location Auckland.

We're seeking a highly motivated and driven individual to join our dynamic team as a Retention Manager. In this role, you will work closely with the Head of Client Success and play a crucial role in prospecting, building and maintaining strong relationships with our valued clients. If you have a passion for property, have excellent communication skills, and a proven track record in sales and client retention, we invite you to apply.

Expectations We're looking for someone who is passionate about helping people achieve financial freedom through property investment. As a Retention Manager, your responsibilities will include prospecting, managing the day-day-day renewal process, and efficiently communicating with clients about the mortgage lifecycle.

We invite you to learn about our mortgage lifecycle, which has proven successful for our clients as individuals. We are confident that it will also work for you, and we look forward to showing you how.

The successful candidate should ideally have a sales background with experience in prospecting with the ability to build rapport and trust with clients, as well as identify upselling and cross selling opportunities to maximize client satisfaction and revenue generation.

Company Culture At our company, each person is driven by their own personal legacy, but we come together with a shared purpose of helping clients achieve their financial goals. We value serving each other, communication with follow-through, continuous learning, and taking initiative to solve problems.

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