Rescue Coordinator and Customer Service

at Representatives 4Mile Pty Ltd
Location Wellington, New Zealand
Date Posted August 14, 2022
Category Customer Service
Job Type Part-time
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Salary $26 per hour


Rescue Coordinator and Customer Service Representatives 4Mile Pty Ltd location Wellington. $26 per hour.

4Mile has teamed up with a respected organisation who have been rescuing and caring for native animals for over 30 years with a mission to actively rehabilitate and preserve Australian wildlife and inspire others to do the same.

We are currently looking for multiple rescue coordinators/customer service representatives to join our team based in our Lambton Quay call centre which operates 24 hours a day and 7 days a week. Currently we have vacancies to cover our overnight shift from 10:00pm to 6.00am – 4 days on, 3 days off. You will oversee basic enquires, registering, updating, and following up cases under the guidance of your Team Leader.

We are looking for candidates with the following a strong customer focus and general knowledge about Wildlife – do you know the difference between a microbat and a flying fox. A genuine desire to help the community and make a difference every day. Have a pleasant manner and can-do attitude.

Ability to identify and escalate priority issues and exceptional problem-solving skills. Sound written and verbal communication skills. Must be computer savvy with the confidence of using multiple software platforms. Attention to detail making certain on capturing accurate data and providing accurate information to stakeholders.

Benefits of working at 4mile a competitive hourly rate, A sign up bonus. Comprehensive and ongoing training and development support. Work/life balance and flexibility. An opportunity to work in a friendly and inclusive work environment. Great location – close to public transport. Let us make a difference and save the Wildlife together.