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Recovery Administrator

at ACC New Zealand
Published July 9, 2024
Location Wellington, New Zealand
Category Admin and Clerical  
Job Type Full-time  
Salary
$54,229 + 9% Superannuation Contribution

Description

Recovery Administrator ACC New Zealand location Wellington. $54,229 + 9% Superannuation Contribution.

Stable, permanent, entry-level roles. Monday to Friday + work from home up to 3 days per week. Build your career in a supportive environment. We have full time roles available in Dunedin. We have part time and full time roles available in Wellington.

As a Recovery Administrator at ACC, you'll play a critical role in supporting our clients who have suffered injuries. Thriving Aotearoa is our vision for a future where we work together so that all people and their communities can live the lives they value.

About this role as a member of the administration team, you will arrange referrals, set up supports and communicate with the providers on behalf of our Recovery teams.

Some of the variety of tasks you could complete are actioning requests for accommodation and transport to maximise client independence. Arranging support services, mobility aids, and equipment. Liaising with our providers to arrange important client assessments.

Sourcing medical notes from healthcare practitioners. Respond to any official information requests. This is a key role as you are providing the mechanisms which ensure our clients receive effective rehabilitation and subsequent return to independence. ACC is committed to Te Tiriti o Waitangi by providing space for mātauranga Māori based approaches to support our clients.

What can I expect career development. Regular career and development conversations with your leader. On-the-job skill development and coaching. Flexible working options (after working with us for 6 months). Work from home up to 3 days per week (we'll provide you with the tech). Opportunities to pursue your passions within the organisation - this is a great entry level role into ACC and the wealth of opportunities it can hold. The indicative starting salary for this role will be $54,229 + a 9% superannuation contribution.

About you, you may currently be an administrator, working in customer focused or hospitality industry looking to further develop your career. Our client base is varied so we are keen to ensure that we represent our communities.

Important skills attention to detail in handling customer information. Great communication skills (verbal and written) as you will be working across teams and functions. A can-do attitude - someone who is always keen to get stuck in and do the mahi.

A keen problem solver - you will be a forward thinker and look to be proactive in finding solutions when you face challenges. Tech savvy - you will be able to operate effectively in a digital environment with a wide range of technology systems and tools. Experience working in an administration role would be advantageous, but not compulsory.

Our organisation our purpose at ACC is to improve lives every day. It's to put our customers first, showing them manaakitanga and supporting their wellbeing. It's to enable everyone in Aotearoa the freedom to live their lives knowing that if they need us, we'll be there.

We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work.

Here are some ways we encourage that employee networks to support our colleagues from diverse backgrounds. The option to explore flexible working that suits your needs and ours. Development opportunities in te reo Māori me ngā tikanga. Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play.