Receptionist or Office Administrator Private Advertiser location Canterbury.

Our busy and well established physiotherapy clinic is looking for an experienced receptionist or administrator to work approximately 20 - 25 hours per week. Our clinic has been serving the Shirley and wider Christchurch community for over 25 years.  We are looking for a ‘people’ person who is easy going and will fit in with our friendly team and embrace our approach of providing excellent customer service first and foremost. You will also have the necessary skills to ensure our office runs smoothly and efficiently.

Some of your key responsibilities will include welcoming patients and visitors to the clinic as the first point of contact. Answering the phone and handling enquiries. Accurate and efficient management of patient appointments. Data entry of client information, ACC and insurance claims. Processing of invoicing and payments.

Daily management of incoming and outgoing correspondence. Preparation of written correspondence to GP’s and specialists. Assisting physiotherapists and management with their day to day workload and use of our practice management software. Supporting management with the review and preparation of clinic policies and procedures.

To be successful in this role you will have a good level of previous experience in both a frontline reception and administrative role. Have the ability to prioritise and multitask under pressure. Possess excellent customer service skills and enjoy interacting with a varied clientele. Have a professional and friendly ‘can do’ personality.

Be able to work both independently and co-operatively as part of a team. Have excellent verbal and written communication skills, with accurate spelling and grammar. Have the ability to pick up new software systems quickly – intermediate/advanced computer skills are essential. Be required to use your initiative and problem solving skills on a daily basis. Be flexible and able to cover additional hours of work in various leave situations.

Previous experience in the use of VIP Gold or similar practice management software would be an advantage, along with a knowledge of the workings of ACC. This is a busy role that requires someone who can ‘think on their feet’, work efficiently and accurately whilst juggling multiple priorities and still maintaining a sense humour.

Job details competitive hourly rate based on previous experience. You must have the legal right to work in New Zealand to be eligible for this position. Please apply in strict confidence with brief cover letter and resume to the Practice Manager.