Receptionist or Customer Service Officer Shiny Pty Ltd location Sydney.

SHINY is a leading uniform and sportswear wholesaler with branches nationwide. We currently have a fantastic opportunity for an enthusiastic and dedicated Reception/Customer Service person to join our Sydney Team.

Duties and responsibilities reporting to Office Managers, this role is a high quality customer service role that provide our customers with their main point of contact as they contact SHINY. It's critical that this contact is friendly, helpful and professional.

Responsibilities will include those typically expected of a receptionist as well as sales administration tasks including but not be limited to meet and greet all entrants to the office/building. Answer all calls that come through the general reception line and transfer calls to the appropriate contact. Take and ensure messages are passed to the appropriate staff member on a timely basis

Make and serve refreshments for visitors as required. Receive and dispatch orders in a timely manner. Manage customer enquiries and requests with appropriate responses. Ensure the environment is visually maintain in a professional manner at all times. Maintain the showroom area. Assist with mail as required. Data entry using company's ERP system. Office administration of filing and scanning documents, distribute faxes, mail outs. Other projects as directed by Management.

Skills and experiences excellent verbal and written communication skill. Professional phone manners and customer service. Good work ethic with commitment to continual learning and improvement. Possess a positive "can do" attitude. Is a quick learner. Proficient in Microsoft Office software and computer skills to use company's cloud ERP system. Has a neat and tidy appearance. Have an outgoing and happy personality. Customer service experience preferred.