Receptionist and Administration Assistant

at Kevin Ivins Chiropractic
Location Sydney, Australia
Date Posted May 21, 2022
Category Admin and Clerical
Job Type Part-time
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Salary $30 - $34.99 per hour


Receptionist and Administration Assistant Kevin Ivins Chiropractic location Sydney. $30 - $34.99 per hour.

We are seeking candidates to work in a dynamic, fast-paced environment as a Receptionist and Administrative Assistant. The role will be responsible for the provision of high-quality administrative support and services to practitioners in their clinic rooms. You will work as part of a team to ensure a high-quality patient experience and work with practitioners enabling them to a operate an efficient and professional practice. The role requires a firm commitment to excellent customer service and patient-centred care.

Key accountabilities include provide administrative support and liaise with patients in person and over the phone. Manage patient appointments with the practitioners. Ensure patients are billed in an accurate and timely manner. Update and maintain confidentiality of patient records.

About us Ivins Chiropractic came into existence in 1998 – under the guidance of Chiropractic Principal Dr Kevin Ivins – with the commitment to providing individualised patient care based on systematically gathered evidence drawn from research and standardized clinical testing.

Our boutique practice has been serving patients for over 20 years. Amongst our loyal following of patients are some of the world’s best known sporting identities. We share the passion of providing the best possible care to both regular patients and sporting professionals whose demands are critical to their livelihood.

What sets us apart is our holistic approach to going the extra mile to identify and remedy the underlying problem and our focus on helping people become healthier. This allows us to give first class and lasting care, enhancing our reputation.

About the position the successful applicant will have the ability to work autonomously and collectively as part of a team in a fast paced, established clinic. The Assistant is the first point of contact for our patients so excellent communication skills and a warm, welcoming personality are a must.

Essential requirements computer skills including Word and Excel. Sound knowledge of MYOB. Processing Medicare, DVA and Private Health Fund Billings. Customer service experience. Professional and confident telephone manner. Friendly and welcoming personality. The ability to work independently and take initiative. Must be flexible to cover for other staff members at short notice. Organisation skills and the ability to multi-task.

Duties & responsibilities provide full support to practitioners. Managing the front desk; processing patients, making bookings, answering phone calls etc. Data entry, filing, maintaining the clinic, general administrative tasks. Cash handling, EFTPOS payments and HICAPS/Medicare rebates. General cleaning and upkeep of the clinic. Ensuring that appointments run smoothly and that all tasks are completed with efficiency and attention to detail.