Receptionist YMCA of Auckland Inc location Auckland.

We are looking for an energetic Receptionist to join our team. Your hours of work will be Monday to Thursday from 2.15pm to 10.15pm and Sunday from 2-8pm. The purpose of the role is to provide a high standard customer service to our members. Sales and Retention form a crucial part of this role and tasks such as completing sales and renewal processes, member communication and lead management are part of this role.

What will you be doing general Administration, Stadium bookings. Loading Fitness Memberships. Following up on payments. Processing payments, cashing up, checking float variances and daily banking. Promote services YMCA has to offer and upselling memberships. Maintaining stock.

What experience/skills do you need high degree of computer literacy, including intermediate to advanced working knowledge of Microsoft based programmes. Record keeping including strong administrative skills. Cash handling and reconciliation experience; good attention to detail. High degree of Customer Service experience – min 6 months. Ability to up-sell and cross sell products and services. Knowledge of the recreation and fitness industry desirable but not essential. Excellent communication skills.

What the YMCA offers specific job and safeguarding training with opportunities for continuous improvement. A great team, organisational culture. Career opportunities. YMCA buying privileges and discounts. Free onsite parking. Free gym membership.

About the YMCA you probably know the song, but did you also know that YMCA North employs around 700 employees across Auckland, Hamilton, Tauranga and Rotorua. Our operations include facility management, health and fitness, early childhood education, before and after school care, holiday programmes, accommodation, outdoor camps, recreation, aquatic, fundraising and youth programmes. As a not for profit, for over 165 years YMCA has been about families. Join us and know that you’re contributing to building strong kids, families and communities now and for many years to come.

YMCA is able to offer great opportunities for personal development and career advancement. We provide real career pathways and job opportunities in a fun, community-focused environment. We are proud to have a great mix of people of all ages and cultures within our teams who love their work and all contribute to our diverse company culture. We live by our values of Caring, Honesty, Respect and Responsibility.

Safeguarding YMCA North is committed to Child Protection and the safeguarding of children and young people in our care and it is our expectation that all staff will operate in a way that reflects this intent. Staff will be required to attend Safeguarding workshops, trainings and online modules to comply with YMCA North Safeguarding Policy.