at My Vet Animal Hospital
Published May 12, 2023
Location Sydney, Australia
Category Admin and Clerical  
Job Type Part-time  
$23 – $29.99 per hour


Receptionist My Vet Animal Hospital location Sydney. $23 – $29.99 per hour.

Veterinary Receptionist My Vet Animal Hospital is a complete purpose-built veterinary hospital located in Zetland, Sydney and we are currently expanding and building a new site.

The veterinary hospital has been open for 8 years and is a 5 vets and 11 nurses and receptionists practice. We are now looking for a bright and bubbly receptionist to join our team. At My Vet, we are more than just a vet hospital - we have a very different work culture and we are always striving to improve. We are looking for someone who is going to grow with us as a team. The role will be a full time position and the roster will be 4-5 days/week (38hours/week), we are very flexible.

The position would suit someone who loves animals. Has strong time management skills and able to take direction. Friendly, polite, sociable. Is a team player but also the ability to work independently under pressure. Self-organised to achieve goals by working on their own. Empathetic to client and customer's needs - goes above and beyond to make customers happy.

Duties will include (but not restricted to) the following answer and attend to every call that enters the business and book appointments into our vet booking program. Being able to juggle multiple lines and clients simultaneously.

Attend to all client and their queries in a timely manner - in person, on the phone and via email. All our clients must be serviced by making them and their furbaby feel special and comfortable. Processing payments. Ensuring the reception and waiting area are neat and tidy. Keeping our appointment system running smoothly.

You will be trained on various pet care products and services so that you can help clients make appropriate decisions on their pet’s healthcare need. Previous experience in an animal industry is preferred but not required for the role.

We strive to provide a service that is not just of the highest quality but is compassionate to each individual circumstance. We expect our team members to be willing to go over and above for our clients and their pets and to be a team player. Our staff members ensure the standard of animal care/husbandry and presentation of hospital facilities are maintained at the highest possible level. We also have very active Facebook and Instagram pages if you would like to get to know us a bit better.