Receptionist Stepping Forward Therapy Services location Melbourne.

Stepping Forward Therapy Services is looking for a Receptionist to join our dynamic and dedicated team in Canterbury. The successful applicant will have the opportunity to be an integral part of our team which is dedicated to the assessment and management of babies and children with physical needs.

Our clinic is a bright and engaging space with a warm and friendly atmosphere. It is important to us that the children and their families come first, and that they are well supported during this part of their journey. Our team of physiotherapists and allied health assistants work hard to make therapy fun and engaging, and we need a dedicated and skilled admin team to do this!

The serious stuff position responsibilities answering phone, email and in-person enquiries, and correspondence with parents, schools and medical professionals. Meet and greet of children and their parents/carers.  Managing appointments and schedules for Physiotherapists.

Processing payments through Medicare, HICAPS accurately and efficiently. Managing and organising the clinic space, ensuring professional presentation at all times including maintaining the hygiene/sanitisation of the clinic.  General administration tasks. Assisting Physiotherapists and Practice Manager as requested.

We are looking for someone with mid-level computer skills. Experience with MS Office required and previous use of Cliniko would be highly advantageous (but not essential as training will be provided).

High customer service skills and an ability to engage well with children and families, whilst maintaining a professional presentation. A previous customer service/reception role would be highly regarded.

Excellent written and verbal communication skills. Excellent multi-tasking skills, with attention to detail. A can-do attitude with a strong work ethic.

Reliability additional terms of employment a current Working With Children Check & Police Check is required. Australian Permanent Residency is required. In line with current heath orders, our employees must be fully vaccinated for COVID-19.