Receptionist Waikato Aviation location Waikato.

About Waikato Aviation has its roots as an aero club established in 1933. Waikato Aviation has a reputation for safety, reliability, and excellent service. We are committed to making the world of aviation accessible for those who enjoy the thrill of flight.

Waikato Aviation has a long history of successfully training pilots and is highly respected in the aviation industry. Waikato Aviation offers a range of flight training options including a NZQA approved Diploma in Aviation. Waikato Aviation provides personalised training programmes for community aviators.

We provide air charter services including passenger transport to locations not served by regional airlines, scenic flights, air photography, survey and regulatory flights, low level operations, and search and rescue flights. We have a small team of staff are enthusiastic and passionate about aviation and support several community engagement programmes such as Young Eagles and Gateway training with schools.

Office Receptionist – The opportunity greet pilots and potential new customers at front desk. Manage incoming phone calls transfer calls to appropriate person or take messages. Check-out flights for pilots, students and customers. Check-in flights and invoice customers.

Take ‘over the counter’ sales. Perform administrative duties for management. Handle and coordinate all customer requests in a timely manner. Conduct inductions for contractors and airside fuel clients. Produce monthly flight statistics. Maintain and hand over all cash sale receipts daily to the Office Manager. Collate flight dispatch sheets monthly, scan and file appropriately. Order office and pilot supplies.

Job requirements knowledge of basic computer operations and programs. Ability to quickly learn and master responsibilities. Must have good written and pleasant oral communication skills. Have a mature work ethic. Ability to absorb, retain, and apply information quickly.

Excellent attention to detail. Ability to successfully multitask. Exceptional customer service/relationship skills with an emphasis on enthusiasm and outgoing personality.  Skills in handling customer's problems and situations in a win/win manner are a must.

About you the role requires someone who is well organised with a high level of attention to detail, with strong communications and interpersonal skills. We are open to considering a wide range of range of skills that you can apply to this role, but previous office management experience in anticipating business and client needs and managing daily tasks seamlessly will be highly valued.

The ability to multi-task critical, as is the ability to prioritise jobs to ensure efficient and effective of operations. Experience with MS Office products, Xero and banking systems software is required. Familiarity with NZQA, TEC and public Trust software would be highly advantageous. You must have right to live and work in New Zealand.