Reception or Administration Officer

at Sawtell Catholic Care of the Aged Coffs
Published April 21, 2023
Location Harbour and North Coast, Australia
Category Admin and Clerical  
Job Type Full-time  

Description

Reception or Administration Officer Sawtell Catholic Care of the Aged Coffs location Harbour and North Coast.

Sawtell Catholic Care (SCC) is a dynamic, innovative aged care organisation offering quality, inspirational living experiences to its resident community.  We care about our residents, their quality of life, their dignity, their independence, their individual journey and that makes all the difference.

We are looking for an experienced Reception/Administration officer to join our Administration team.   The position will be located within our Marian Grove Independent Living Village but there may be times where support may be required at our Mater Christi Residential Aged Care Facility.  These offices are located within the same complex.

The roles will involve reception and liaison with new and existing residents of Marian Grove and Mater Christi. Collaboration with staff at all levels of the organisation including Senior Management, Clinical and Village Management, Sales, Home Care and Operations. The role will be varied and include a focus on process review and improvement to ensure that SCC remains compliant with various legislative frameworks.

What We Need from you 1 - 2 years’ experience in a Reception/Administration position. Proficiency in Microsoft Office Suite. Experience in the use of Customer Relationship Management Systems. Hands-on experience with office equipment (e.g. photocopiers and printers). Demonstrated exceptional customer service skills. Professional attitude and appearance. Solid written and verbal communication skills.

What We Are offering competitive salary depending on your experience. Part-time Opportunity. 10.5% super and your choice of fund. Salary Sacrifice options available. Work-life balance opportunities. On-going learning and development opportunities.

The requirements for this role are outlined in the position description & include front of house reception at our Marian Grove office. General administrative functions including, phone answering, visitor screening, stationary supplies and room preparation for functions.

Assistance with Village Support services including transport and volunteer services. Collaboration with the Village Manager to support projects and events within the Village. Preparation of documentation for internal and external distribution. Liaison with SCC residents ensuring the highest level of customer service. Previous experience in a similar position will be highly regarded.