Reception or Administration Assistant

at EquipKids
Location Melbourne, Australia
Date Posted October 13, 2020
Category Admin and Clerical
Job Type Full-time
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Reception or Administration Assistant EquipKids location Melbourne.

About us EquipKids is a fast growing, well established Occupational Therapy Practice providing in-house and community-based services to families within the Wyndham Area. We pride ourselves in delivering family-centred care with excellent client outcomes. We are seeking an enthusiastic, customer service superstar to provide reception and administration support to our friendly team.

About the role welcome clients to the clinic and facilitate inbound and outbound customer traffic. Manage enquiries and other communication through all channels. Assist with billing by taking payments. Organising follow up appointments. Attend to general administrative tasks. Be confident with supporting our families needs. Manage appointment times and cancellations. Invoicing and outstanding accounts follow up. Coordination and management of therapist's schedules. Supporting therapists with the development of therapy resources. Cleaning and restocking the clinic and reception area.

About you prior experience working in reception/administration roles (healthcare settings preferred). Have excellent communication skills, both verbal and written. Have excellent computer skills (MS Office Suite). Fast learner with a positive attitude. Show initiative to take on additional tasks. Able to work autonomously with minimal supervision. Able to work in a fast pace environment.