Reception and Administration Assistant

at Quantum Health
Published June 13, 2021
Location Brisbane, Australia
Category Admin and Clerical  
Job Type Full-time  

Description

Reception and Administration Assistant Quantum Health location Brisbane.

Physio Labs is a young, vibrant and rapidly growing company with three locations - Ormeau, Coolangatta and Pine Rivers/Strathpine.  We are seeking a wonderful person to join our Reception team at the Pine Rivers clinic. Our Pine Rivers office employs two other Receptionists. However, you will also connect closely with the team of seven Receptionists in total across all our sites. We work together as a team to manage bookings and patients across all locations.

We are offering a permanent full-time role working 40 hours per week. Physio Lab's Admin/Receptionist shift hours fall between 6:30am to 8:00pm Monday to Friday, and 7:00am to 1:00pm Saturdays. You'll need to be available for these shifts across this span of hours as needed. This role will involve sharing an alternating Saturday shift with our other Receptionist.

You will undertake the following welcome our wonderful patients and administer waiting room procedures. Be a friendly, warm and approachable presence for patients who visit our clinic. Manage appointments using our online patient management system. Answer the phone promptly and professionally.

Handle medical information with the utmost confidentiality and professionalism. Scan and file documents and patient results. Ensure the reception and waiting room/front of house are clean and fully stocked at all times. Handle cash, EFTPOS, HICAPS, TYRO and other payments.