Real-Time Officer

at Randstad
Published August 24, 2023
Location Wellington, New Zealand
Category Admin and Clerical  
Job Type Full-time  
$70k - $72k p.a


Real-Time Officer Randstad location Wellington. $70k - $72k p.a.

About This role job Title Real-Time Operator. Location Johnsonville, Wellington.

This is starting at the beginning of September. Full Time, permanent position. 24/7 rotating roster, 6 days on, 4 days off. $70,000 (Incl shift allowance). Johnsonville location.

You will be responsible for using the latest technology to track and monitor real-time events. Providing front line customer service over the phone, email and via social media. Working in a team providing operational support and response to incidents. Liaising with the relevant emergency services to ensure the safety of the NZ public. Communicating with the NZ public to help them plan their travels/ensure their safety.

About you we are looking for people who have a strong customer service background, ideally in a contact centre environment. Are effective communicators. Enjoy a challenge and are able to adapt in an agile environment where no two days are the same. Can effectively manage workloads and multi-task in a busy environment. Is confident working independently, as well as part of a strong, supportive team.

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