Property Administrator Ingenia Hamilton Office

at Ingenia
Published October 21, 2025
Location Brisbane, Australia
Category Admin and Clerical  
Job Type Full-time  

Description

At Ingenia, we’re all about building belonging.

As an ASX 200 listed company, Ingenia owns and operates a growing network of over 100 lifestyle communities and holiday parks across Australia. Our portfolio includes over 15,700 income-generating sites, with more than 11,000 residents calling our communities home each day, and over 1.2 million guest nights enjoyed annually across our holiday parks.

Whether someone is staying for a weekend or settling in for years, we’re focused on creating warm, inclusive spaces where people truly feel at home.

Our people care deeply; about their work, their communities, and making a real difference. We’re bold, customer-focused, and always improving. At Ingenia, you’re empowered to grow, contribute, and create moments that matter.

Do what matters. Know you matter.
Join us and help bring great experiences to life, starting with you!

We are currently hiring a Property Administrator based out of our Hamilton, Brisbane office.

Reporting to the Property Manager, this role will see you manage move in/move out paperwork across our Ingenia Gardens Communities and manage data entry for our Ingenia Lifestyle Communities. This role blends purpose, pace and people; making a real difference in the lives of older Australians!

Benefits

Heavily discounted accommodation at Ingenia Holiday Parks
Employee share options
Retailer discounts
Novated Lease options
Hybrid working options
Up to 26 weeks paid parental leave

Key Responsibilities

Move-In/Move-Out Coordination:
Help new residents settle in by processing applications, checking references, assessing affordability, and preparing leasing documents.
Admin Support That Keeps Us Moving:
From filing and data entry to setting reminders for inspections, you’ll be the go-to for keeping our property processes running smoothly.
Arrears Management:
Work closely with Community Managers to investigate and reduce arrears, prepare documentation for recovery, and assist with tribunal applications if required.
Team & Stakeholder Engagement:
Pick up the phone, chase paperwork, and build great relationships with Community Managers and occasionally our residents, many of whom are older Australians.

About You

You’ve worked in an administrative role previously and understand the importance of accuracy, deadlines, and great communication.
You bring corporate-level professionalism and know how to handle sensitive conversations with confidence and maturity.
You’re empathetic and patient, especially when supporting elderly residents through important transitions.
You’re proactive and upbeat, thriving in a fast-paced, team-oriented environment.
You’re confident using Microsoft Office. Experience with property systems like JDE is a bonus, but not essential.

Recruitment Process

Apply via Ingenia’s website (no cover letter needed)
Phone conversation with Talent Acquisition team
Interviews
Background Checks
Receive your offer, and join your team that values your contribution and collaboration
All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.