Practice Coordinator

at Ministry of Social Development
Published November 13, 2023
Location Auckland, New Zealand
Category Admin and Clerical  
Job Type Full-time  


Practice Coordinator Ministry of Social Development location Auckland. $66,660 – $80,585 per year.

About MSD The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide employment services, income and housing support to people of all ages. Funding to community service providers. Social policy and advice to government. As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

It’s an exciting time to join us. MSD has embarked upon a multi-year transformation of services to New Zealanders. Effective, modern technology will be key to enabling this transformation and we have an extensive programme of work underway. Practice Coordinator – Improvement, Systems and Technology.

The Improvement, Systems and Technology (IST) group are all about enabling people and partners with improved services and effective technologies so New Zealanders can easily access the support they need. We are organising into practices to foster continuous learning, collaboration, and expertise. Our newly established practices need passionate, highly organised and engaged Practice Coordinators to join us as we evolve the way we work.

About the role as a Practice Coordinator based in either Wellington or Auckland, you will be fundamental to our mahi, working closely with Practice Managers and Practice Leaders within IST to support the recruitment, operations and ways of working for practices across the group. You will play a key role in engaging with leaders and stakeholders to support our people and contribute to a positive experience across IST.

Key accountabilities and deliverables support Practice Managers, Practice Leads and IST leaders with practice-related coordination and administration activities, ensuring accurate and high-quality information is available for effective reporting and resource planning.

Support IST leaders to manage various aspects of the practice's recruitment process. This includes advertising, applicant selection, and overseeing candidate interviews and employment document coordination, while working alongside the Recruitment Partner for Improvement Systems and Technology. Oversee the employee onboarding and offboarding procedures, collaborating closely with leaders across IST.

Assist Practice Managers and Practice Leads in ensuring processes are followed and actively contribute to the identification, monitoring, and management of risks. Provide guidance to IST leaders regarding various people-related systems, processes, practices, and policies. Support Practice with projects, planning and analysis as required.

About you, you will have excellent communication, self-management, and interpersonal skills. An eye for detail and strong prioritisation, organisation, and time management skills with the ability to meet deadlines. Demonstrated successful stakeholder coordination skills in a complex environment, including experience building and managing internal and external stakeholder relationships with competing priorities. An interest in technology and capability development. Previous exposure in Human Resources or Recruitment is desirable.

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