Practice Co-ordinator or Admin Support Mindscape Psychology Pty Ltd location Sydney. Salary $25 - $34.99 per hour plus super.

Who we are Mindscape Psychology and Allied Health is a bright, vibrant space that welcomes adolescents and adults, and supports them to thrive in our community. We are proudly Inner Westies, and love the diversity that exists in Leichhardt and the surrounding suburbs, including within our client base, referral network, and in our own team. We’re close to good coffee, delicious food, public transport, and a huge range of other wonderful services to network with.

Currently, we offer individual psychological services, counselling, and family therapy to adolescents and adults with a broad range of presentations. We also deliver mental health focused groups programs for adolescents and adults in-house and by contract externally, and Employee Assistance Programs (EAP) for businesses.

Our vision is to provide flexible, individually tailored services that focus on who the client wants to be, and the kind of life they want to lead. We want our clients to be welcomed into the therapeutic space by your warmth, enthusiasm, and hope. We’ve seen and worked in those beige practices who offer a “one-size fits all” service. They’re boring, and our clients are done with that. And if you’re done with that too, come work with us.

As a Practice Co-ordinator, you will have a passion for providing excellent support to our community. Be creative, adventurous, and willing to be different. You make and create things, try new things, and you’re proud of your ideas. Love working in a team, because you know you’ve got something valuable to contribute, and know how valuable diverse contributions can be.

Be flexible, a quick thinker, able to prioritise tasks, and able to work autonomously. Be organised, oriented to processes, attentive to detail, and get, things, done. quickly with clients, the families of clients, referrers, and networks, building strong rapport with genuineness, compassion and respect. Customer service backgrounds are highly regarded. Take the initiative, be motivated and enthusiastic, and lead projects when necessary.

The Practice Co-ordination role involves client related tasks including managing appointments using Halaxy, client intake via phone and email, client and referrer liaison, and file management. Competency in Excel is needed, and prior knowledge or familiarity with Halaxy or similar practice management software and/ or Xero would be a bonus.

Marketing tasks, including market research, topic research, creation of marketing materials, mail outs, social media content creation and account management. Outstanding writing skills are a must, and creativity with images would be awesome. You would be working on our Facebook, Instagram, and newsletter, and using Canva and Mailchimp, so understanding how to write for social media is a must.

Daily office admin tasks and ensuring the space is clean, well-stocked, and well presented. You will be situated in our waiting room / reception area, which will involve greeting clients, taking payments, and other reception duties.

What would the daily grind at Mindscape look like for you 2-3 days per week, totaling 12 hours initially with scope to increase for the right candidate. At times, we will ask you to take on projects or other tasks, or support us with running groups, which would be paid according to relevant penalty rates. You will have the ability to work remotely at times if appropriate.

Taking pride in the office space, and ensuring a clean and welcoming environment for clients. Supporting the Principals and the Mindscape Practitioners with clinical support tasks, administration, and helping the practice run smoothly. Using your outstanding interpersonal skills to liaise with clients, referrers, and others as necessary. Sharing in the Mindscape Vision: generating ideas, being creative, managing or supporting projects, contributing your knowledge and insights, and being valued for this.

To be accepted as a candidate, you need to have the right to work in Australia and have a current Working With Children Check. A current police check.