Patient Experience Officer

at Northern Sydney Local Health District
Location Sydney, Australia
Date Posted September 4, 2020
Category Other
Job Type Full-time
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Patient Experience Officer Northern Sydney Local Health District location Sydney.

What you'll be doing you will be doing a variety of tasks, with a strong focus on customer service.

Candidates will need to meet the following criteria Consistently demonstrates behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment. Demonstrate these behaviours with all stakeholders colleagues, direct reports, as well as our patients and consumers, and those that care for them.

Excellent interpersonal skills, in particular the ability to interact well with patients/carers and emergency department staff with demonstrated customer focused service delivery skills. Demonstrated ability to work independently with minimal supervision. Sound negotiation skills and ability to problem solve utilising resilience, flexibility and initiative. Ability to work in a dynamic and constantly changing and challenging environment.