Patient Bookings Officer

at Healthscope
Location Sydney, Australia
Date Posted June 17, 2022
Category Other
Job Type Full-time
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Patient Bookings Officer Healthscope location Sydney.

Supportive work environment. Permanent part time role, work alongside our professional team in this varied role. Great location close to public transport and onsite discounted parking. We are seeking expressions of interest for a dynamic and highly motivated team player who would be able to provide support to the Patient/Theatre Bookings. The role has a high administrative and customer service component and will require availability 5 days per week.

Come and join our expert team of surgeons, specialist doctors, dedicated nurses and other professionals at Nepean Private Hospital. Our Administration Team have a vacancy for an enthusiastic and motivated individual to work alongside Administration staff in supporting the hospital's Patient and Theatre Bookings.

About us Nepean Private Hospital is located in the multi-cultural Western Sydney City of Penrith. The hospital is a modern 109 bed facility providing a wide range of health services to the local community since 2000 including: orthopaedics, spinal, gynaecology, ENT, plastics, urology and general surgery, endoscopy, cardiology, cardiac angiography and obstetrics. Nepean Private Hospital has eight operating Theatres, one hybrid/cardiac catheterisation theatre and an endoscopy suite, supported by a critical care unit which includes intensive care.

Nepean Private Hospital has established an excellent reputation in the community for its high commitment to customer service, staff satisfaction and quality improvement.

As a Patient Bookings Officer your responsibilities will include management of the Theatre Bookings Email Inbox. Checking lists and accurate entry of Theatre Bookings. Distribution of daily theatre lists.

Regular follow up with Specialists and their Practice Managers and confirmation of lists. Attendance of Theatre Meetings daily and working with Theatre staff to ensure smooth process in patient bookings. Customer service and patient enquiries. Updating patient Webpas and Medical Record files and Data Entry. Daily reports, An understanding of procedures and MBS Item Numbers.

Essential criteria an understanding of the WEBPAS Patient Management System or similar. Previous experience in a Theatre Bookings role with knowledge of procedures and MBS Item Numbers. Strong organisational and time management skills with the ability to multitask. Able to work independently and within a busy team. Excellent interpersonal and communication skills.

High level of attention to detail Exceptional customer service skills. Works well independently and within a team. Computer skills in MS Office (Outlook, Word and Excel). Assurance to participate in flexible rostering. Medical Terminology or willingness to obtain.

Why healthscope we care about your career at Healthscope. No matter where you go within our community of care, you'll be supported by great team leaders, be part of strong, innovative teams who always strive for better and have the opportunity to flourish and grow.

Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.

We are the only national private hospital operator and healthcare provider in Australia. But why does that matter. Our team is made up of over 19,000 highly experienced people working across a range of roles and specialisations. Supported by some of the best doctors in nationally, we come together to strive for better, sharing learnings, supporting each other, celebrating successes and facing challenges together. Joining us opens the door to endless opportunities. We encourage the pursuit of continuous professional development, specialisation and education, and support our people to grow and flourish.