Patient Administration Officer Healthe Care Australia Melbourne.

This is an exciting opportunity for someone with a genuine passion for customer service and an interest in the medical industry to join our Patient Administration team. We have casual positions available for people interested in working early morning shifts (5 hours with the potential to increase to 8 hours). Full training will be provided to the right candidates.

Hobson Healthcare, (part of Healthe Care Australia) has 3 Endoscopy / Day Surgery Centres located in Altona, Sydenham and Werribee. We are looking for people that would be interested in working casually across all 3 sites. Being the first point of contact for patients and doctors, it is essential that you are well presented, professional and have a happy, welcoming disposition. This is a busy position that would suit someone who enjoys interacting with customers, has a strong eye for detail and wants to develop their administration skills.

Responsibilities meet and greet patients and Doctors. Theatre bookings, managing appointments and/or procedures. Patient registrations, health fund checks, admissions, reception and switchboard.

Provide procedure confirmation and hospital admission details. Working alongside physicians, nurses and other health professionals to ensure optimum efficiency. Maintaining relationships with the onsite hospital staff. Maintain a strict code of confidentiality at all times.

Essential skills strong customer service skills. Excellent communication skills – both written and verbal. Proficient in Outlook, Word & Excel and able to quickly pick up new technology software. Reliable and available at short notice.