Patient Administration Officer

at Westmead Private Hospital Ramsay Health
Location Sydney, Australia
Date Posted April 14, 2023
Category Admin and Clerical
Job Type Full-time
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Patient Administration Officer Westmead Private Hospital Ramsay Health location Sydney.

We are seeking highly organised, enthusiastic professionals with a passion for delivering outstanding customer service to join our Administration team on a casual basis.

About the role an exciting opportunity has arisen for experienced and professional Administration Officers to join our Administration/Reception team causal on a rotating roster including late shifts and weekends.

Duties include providing a high level of professional customer service to patients, visitors and internal customers, responding to patient and doctor queries, and all administrative duties associated with patient preadmissions, admissions and discharges including health fund eligibility checks and estimations.

About you we are seeking highly organised, enthusiastic professionals with a passion for delivering outstanding customer service to join our Administration team. To be successful you will be a well presented individual who possesses highly developed communication skills, is flexible and excels in a multi-disciplined team environment.

Skills and experience strong Administrative/secretarial skills. A strong customer service background. Excellent communication and interpersonal skills. Proven ability to work effectively in a team environment and independently. Attention to detail and ability to complete tasks within designated timeframes. A good work ethic, initiative, punctuality, integrity and respect for others. Fast, accurate typing and intermediate Microsoft Office skills.

Desirable experience in a health services environment. Certificate in medical terminology. Experience in hospital database systems. Previous Health Fund knowledge.

Why Ramsay flexible work practices to best match your work/life balance. Professional Development – Grow your career across our national network. Employee assistance program.

About the organization owned and operated by Ramsay Health Care, Australia’s largest and most respected private hospital operator, Westmead Private Hospital is a modern facility offering a comprehensive range of medical, surgical and maternity services.  Located in western Sydney, Westmead Private has developed a strong focus in interventional cardiology, cardiac surgery, neurosurgery, urology and orthopaedics.

Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy: "People Caring for People".

Special requirements all new employees must be up-to-date in their vaccination against COVID-19 (including the third dose, as required) using a vaccine approved by the Australian Technical Advisory Group on Immunisation. Must provide a National Police check conducted within the previous 12 months. According to the role, Ramsay may require a Working-With-Children check and proof of immunisations against infectious disease.