Patient Administration Officer
Published | October 20, 2022 |
Location | Melbourne, Australia |
Category | Admin and Clerical |
Job Type | Full-time |
Description
Patient Administration Officer South Eastern Private Hospital location Melbourne.
An exciting opportunity exists for experienced Administrators to join South Eastern Private's Patient Administration team, primarily supporting the front of house administrative functions of the hospital. This is a highly diverse administrative position that plays a pivotal role in providing the high standard of patient care that is expected at South Eastern Private Hospital.
The incumbents will require a high degree of initiative, self-management, attention to detail and tact to deal with the range of functions and tasks involved in hospital administration. About Us South Eastern Private Hospital is a rapidly growing facility which offers a range of services including Mental Health, Rehabilitation, Medical/Oncology and Palliative Care.
Our vision is to be the foremost health facility delivering best practice inpatient and outpatient services in the South Eastern Melbourne corridor. We are easily accessible from Eastlink and Monash Freeway as well as Princes Hwy and Heatherton Rd.
Key focus delivery of high quality administrative support to the hospital by providing the highest level of customer service to our patients, internal and external stake holders. Assist with the admission, discharge and pre-booking of patients into the hospital. Provision of reception and switchboard duties. Ensure timely collection of patient payments.
Skills and experience you will have proven administrative experience in a health setting. Intermediate skills in MS Office Suite. Strong customer service focus, that is both professional and diplomatic. Excellent presentation and interpersonal skills.
Demonstrated ability to deliver a high level of accuracy and attention to detail. Ability to work under pressure, managing multiple and shifting priorities. Excellent verbal and written communication skills. Ability to maintain confidentiality across all facets of the working environment.
Proven ability to be reliable, flexible and available on short notice. Administrative experience within a hospital environment. Be available for shifts from 1430-1930 Monday to Friday and varied shifts Sat/Sun between 900-1930. Desirable criteria experience with WEBPAS. Medical Terminology.