Operations and Experience Assistant

at City of Newcastle
Published March 27, 2025
Location Maitland and Hunter, Australia
Category Admin and Clerical  
Job Type Full-time  

Description

Operations and Experience Assistant City of Newcastle location Maitland and Hunter.

Unique opportunity to join Newcastle Art Gallery at a time of growth and renewal. Flexible working options available. Newly created, permanent part-time role, 28-hours per week. As we prepare to open the reimagined Newcastle Art Gallery, we are seeking a motivated and experienced Operations and Experience Assistant to join our team in this newly created role, working 28-hours per week.

Located at the entry desk, this is a front-facing role that provides the first point of contact when welcoming visitors to the Gallery. Offering exemplary customer service, building customer engagement, and promoting long-term relationships with Gallery visitors, you will promote awareness of Newcastle Art Gallery exhibitions and events and process ticket sales.

Using your engaging personality and customer-focused values, you will support daily operations of the Gallery, ensuring the safety and well-being of our valued customers. Your boundless initiative and ability to thrive in a dynamic environment will make you an integral part of the team.

Life at City of Newcastle (CN) you’ll get to experience your work up close alongside the brilliant minds of your colleagues who care for one another and the region. You’ll chip away at ambitious plans with a talented, passionate crew alongside you, shaping the very fabric of our community. Showing up for neighbours not shareholders.

Every single day offers the chance to think big and act local. Planning and prioritising to achieve the most important outcomes with the community. You’ll add value in the moments that matter. From librarians to lifeguards, in a range of iconic places, we achieve a better Newcastle together.

Whether we’re planning to host the Matildas, providing essential services or supporting creative artists, it’s what we do when the cameras aren't rolling that matters most. And we’ll be there for you in important times in your life. We embrace flexible work arrangements to find a balance that allows us to enjoy the city we shape.

Our focus on inclusion and respecting culture, will help you feel a deeper connection with others. You'll connect with internal communities that will help you to feel a sense of belonging and reflect the diversity of the growing region.

You’ll do meaningful work and do it sustainably as you take ideas from plan to play, in your own backyard. With hundreds of different roles, each person adds their uniqueness to our culture and plays their part as we head towards our 2040 vision. With natural assets and a focus on the environment, co-create a sustainable region with us.

Why join CN at CN, we value our employees, and their wellbeing takes priority. We encourage employees to make time for what's important and provide the benefits to enable a work life balance that allow us to enjoy the city we shape. To read more, visit here.

17.5% annual leave loading yearly payment. Paid parental leave for primary carers. Industry leading employment conditions. Corporate Fitness program from as little as $12.90 per week. Access to a range of exclusive CN employee benefits programs including Novated Lease options as well as access to reward and recognition vouchers.

Annual performance development plans and ongoing training and development opportunities. Leading the CN Way leadership program. Inclusion, Diversity & Equity (IDE) employee networks and initiatives. Access to Health & Wellbeing programs including an Onsite Physiotherapist, Yoga and Mental Health Ambassador Groups.

We champion inclusion so that everyone is valued, and we encourage innovation and creativity. We are committed to creating a safe and inclusive workplace where different styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected.

People with diverse lived experiences (including but not limited to, Aboriginal and Torres Strait Islander Australians, people with diverse gender identities and sexualities, people from different cultural, racial, ethnic, religious and linguistic backgrounds, people with disability, carers, and veterans) are encouraged to apply.

Don’t just work for the city, co-create it. Join and expand your career at the City of Newcastle. Application Closing Date Sunday 13 April 2025. Remuneration $53,556.99 + 17.5% annual leave loading yearly payment + 11.5% Superannuation per annum for a 28-hour week.

Send CV/Resume/Details here: artgallery@ncc.nsw.gov.au